Privacy policy

Privacy Policy

Last updated: 1 June 2025

PAW & MATE operates this online store. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

• Contact details (name, email, shipping address)
• Payment information (processed securely by Shopify Payments / Afterpay)
• Order and transaction history
• Device and usage information (via cookies)

How We Use Your Information

• To fulfil and ship your orders
• To send order confirmations and tracking notifications
• To respond to customer enquiries
• To send promotional emails (you can unsubscribe at any time)

Data Sharing

We do not sell your personal information. We share data only with trusted service providers (Shopify, payment processors, shipping couriers) required to operate our store.

Cookies

We use cookies to keep your cart, remember preferences, and analyse site traffic. You can disable cookies in your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.

Contact

For privacy enquiries, please email us at hello@pawandmate.com.au or use our contact form at /pages/contact.

PAW & MATE — Sydney, NSW, Australia